We hope you are satisfied with your order, if something doesn't work out we can fix that! We have a 7-day return policy (for store credit), which means you have 7 days after receiving your item to request a return for STORE CREDIT.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items, candles, natural products including soaps, lotions, salves, shoes, jewelry, promotions, or gift cards.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at michigansoutherncharm@hotmail.com

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Damages and issues
Please inspect your order upon receiving it and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.

Refunds (STORE CREDIT)
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded for STORE CREDIT to our shop minus the cost of the return shipping label. We will send you a unique code that you will be able to use on your next order for that amount. 

If you have any questions, please contact us at michigansoutherncharm@hotmail.com